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Emersive Limited

Privacy Policy

Effective Date: 5th July 2024

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1. Introduction


Emersive Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and purchase our products.

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2. Information We Collect


We may collect and process the following data about you:

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  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Payment Information: Debit card details, Google Pay, and Apple Pay information (processed securely).

  • Order Information: Details of products you purchase, delivery address, and billing information.

  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services.

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3. How We Use Your Information


We use the information we collect in the following ways:

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  • To Process Orders: To handle and fulfil your orders, including delivery and payment processing.

  • Customer Service: To provide customer support and respond to your inquiries.

  • Communication: To send you information about your order, updates, and promotional offers (if you have opted-in).

  • Improvement: To analyse website usage and improve our website, products, and services.

  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

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4. How We Share Your Information

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We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:

 

  • Service Providers: Trusted third parties that assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your personal data where required to comply with applicable laws and regulations, to respond to legal processes, or to protect our rights and safety.

 


5. Data Security


We implement a variety of security measures to maintain the safety of your personal data. These measures include encryption, secure payment processing, and restricted access to personal information.

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6. Data Retention


We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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7. Your Rights


You have the following rights regarding your personal data:

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  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request correction of any incorrect or incomplete data.

  • Deletion: You can request deletion of your personal data, subject to certain legal obligations.

  • Objection: You can object to the processing of your personal data.

  • Restriction: You can request restriction of the processing of your personal data.

  • Portability: You can request the transfer of your personal data to another party.

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To exercise any of these rights, please contact us at support@emersive.co.uk.

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8. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us


If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@emersive.co.uk

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Registered Address:

Emersive Limited, 9 Great Chesterford Court, London Road, Great Chesterford, Saffron Walden, Essex, CB10 1PF

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