Terms of use

Effective Date: 5th July 2024

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1. Introduction

Welcome to the Emersive Limited website (the "Site"). These Terms of Use ("Terms") govern your use of our Site and the services provided by Emersive Limited ("we", "our", "us"). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

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2. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

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3. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Emersive Limited or its content suppliers and is protected by UK and international copyright laws. Unauthorized use of any content on the Site may violate copyright, trademark, and other laws.

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4. User Accounts

To access certain features of the Site, you may need to create an account. You agree to provide accurate and complete information when creating your account and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorised use of your account, you must notify us immediately at: support@emersive.co.uk.

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5. Purchases and Payments

When you make a purchase on our Site, you agree to provide accurate payment information and to promptly update your account with any changes. All payments are processed securely, and we accept major debit cards, Google Pay, and Apple Pay. Prices for our products are subject to change without notice.

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6. Shipping and Delivery

We offer various shipping methods through Royal Mail and international courier services. Shipping times and costs will be provided at checkout. We strive to process and ship orders within 2-5 business days, depending on the chosen shipping method.

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7. Returns and Refunds

If you have an issue with your purchase, please contact us at support@emersive.co.uk. For damaged or defective items, please email us with a photo of the issue, and we will arrange for a replacement or refund as appropriate.

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8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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9. Links to Third-Party Websites

Our Site may contain links to third-party websites that are not owned or controlled by Emersive Limited. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access these websites at your own risk.

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10. Limitation of Liability

To the fullest extent permitted by law, Emersive Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site.

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11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

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13. Contact Us

If you have any questions about these Terms, please contact us at:

 

Email: support@emersive.co.uk

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Registered Address:

Emersive Limited, 9 Great Chesterford Court, London Road, Great Chesterford, Saffron Walden, Essex, CB10 1PF